Privacy & Cookie Policy

Introduction

We care about your private data and take it very seriously. Please take a careful look through our Privacy Policy below, it applies to our use of any and all Data collected by us or provided by you in relation to your use of our website lucindanewtondunn.com. By using our website, you hereby consent to our Privacy Policy and agree to its terms.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect via lucindanewtondunn.com. This policy is not applicable to any information collected offline or via channels other than this website. 

Please also read our Terms and Conditions.

Data

1. How do we collect Data?

Data that is given to us by you:

lucindanewtondunn.com will collect your Data in a number of ways, for example:

  • When you contact us through the website, by telephone, post, e-mail or through any other means; 

  • When you make payments to us, through this website (via Paypal or Stripe) or otherwise;

  • When you provide us with your address for order and shipping purposes;

  • When you elect to receive marketing communications from us;

  • When you use our services;

  • If you register for an account, we may ask for your contact information

Data that is collected automatically:

To the extent that you access the website, we will collect your Data automatically, for example:

  • We automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation, and includes your IP address, the date, times and frequency with which you access the website and the way you use and interact with its content.

  • We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the website, see the section below, headed "Cookies".

2. How do we use Data?

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalise, and expand our website

  • Understand and analyse how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

3. Who do we share Data with?

We use the following GDPR compliant third party companies with which we share your Data, simply for the purpose of running our website and business, as well as processing an order and sending out marketing material.

  • Squarespace hosts our website platform. They provide services to us which require the processing of personal data, to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website runs smoothly;

  • Google Workspace provides our integrated email and business management platform;

  • PayPal and Stripe are our payment providers. They process payments made over the Website, to enable third party payment providers to process user payments and possible refunds;

4. Keeping Data Secure

We will use technical and organisational measures to safeguard your Data, for example:

  • If you have an account with us, access to your account is controlled by a password and a user name that is unique to you. 

  • Your Data is stored on the secure servers of our third party service providers Squarespace, Google Workspace, Paypal and Stripe.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us at: info@lucindanewtondunn.com.

You can access information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems. Get Safe Online is supported by HM Government and leading businesses.

5. Data retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

6. Transfers outside the UK

Data which we collect from you may be stored and processed in and transferred to countries outside of the UK and European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the UK or EEA, or one of our service providers is situated in a country outside the UK or EEA. We also share information with our third party service providers, some of which are located outside the UK or EEA.

We will only transfer Data outside the UK or EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, eg by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission.

To ensure that your Data receives an adequate level of protection, our third parties have in place appropriate safeguards and procedures that ensure your Data is treated by those in a way that is consistent with the Data Protection Laws.

7. Your rights

You have the following rights in relation to your Data:

  • Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

  • Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

  • Right to erase - the right to request that we delete or remove your Data from our systems.

  • Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.

  • Right to data portability - the right to request that we move, copy or transfer your Data.

  • Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

8. Children’s Information

We encourage parents and guardians to observe, participate in, and/or monitor and guide their children's online activity. lucindanewtondunn.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

9. Enquiries

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data, please contact us at: info@lucindanewtondunn.com.

If you are not satisfied with the way we handle a complaint you make in relation to your Data, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Cookies


Like any other website, lucindanewtondunn.com uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information. 

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. 

By giving your consent to the placing of Cookies, you are enabling lucindanewtondunn.com to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

Cookies we may use

All Cookies placed by lucindanewtondunn.com are used in accordance with current UK and EU Cookie Law:

  • ‘Strictly necessary cookies’ - These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

  • ‘Analytical/performance cookies’ - They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  • ‘Functionality cookies’ - These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Below is a list of our third party platforms and applications, with links to the cookies that they/we may use. We have tried to ensure this is complete and up to date, but if you think that we have missed cookies or there is any discrepancy, please let us know.

Enable/Disable cookies

You can choose to enable or disable Cookies in the opt-in & out banner on our site, or by choosing in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can also choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings. 

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

Contact and changes to this Privacy Policy

Lucinda Newton-Dunn reserves the right to change this privacy policy as deemed necessary from time to time or as may be required by law. Please check back regularly for any changes. You are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact Lucinda Newton-Dunn by email at info@lucindanewtondunn.com.


Attribution

This Privacy Policy was created in June 2021 with guidance from Rocket Lawyer and Privacy Policy Generator.